Reliance Bigtv — complaint about installation | |||
, I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 240 days back i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is 14532634 Cancel this booking and immediately refund my money. I have also sent multiple reminder to [protected]@rbtv.in but still not got any revert. Was this information helpful? | |||
|
Reliance BigTV customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information
Himanshu Rawat
Wed, Nov 14, 8:42 PM (2 days ago)
to Installation, customercare
Dear RBTV Team
Please find the below details of my order for two connection with payment receipt, i am calling continuously on call center number, and they always says that installation will be done soon, today when i called in your call center number they says your mobile number and Email id is not showing in our data, so please mail on the given ids, this is my humble request please process the installation in one week and if not possible please refund my amount with the interest charges on my account from which payment has been done. This is a proper harassment, after taking a booking amount, and now I have no choice for going in consumer court for this unprofessional and careless attitude.
My Register Name Himanshu Rawat
My Register Mobile No - [protected]
My Register Email Id - [protected]@gmail.com
On Sun, Jun 3, 2018 at 11:13 PM himanshurawat2007 wrote:
Dear. Reliance Big TV Team
I had applied for the connection on 6th March 2018, but till date there is no single response from your side regarding details or installation, the installation maximum estimated time was near about 45 days, but now its more than 86 days and till now there is no response from your side, see if connection is possible ok, otherwise refund my money with interest, we will take connection with some other operator.
I had spoken twice to your call center regarding the issue but they say very politely, that this will install as early as possible, i am not satisfied at all with your response and feeling harrashed.
Also note I had applied for 2 connection, but if I take only one what is the process for that, will the extra connection amount will get adjust with one or there will be some cancellation charge. Please get back to me as early as possible without any further reminder.
Below are the details
Registered mobile - [protected]
Payment Details
Merchant Name: Reliance Big TV Order Amount: Rs 998.00 Payment ID:[protected] Merchant Order ID: 43394a2a2c52c61f48d5
Regards
Himanshu Rawat
Business Head
Easy Vacation Expert