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[Resolved]  Reliance Bigtv — Customer service

We are the loyal customer of the reliance digital tv since 7 years and they are not resolving the complains despite of repeated complains their senior executives are not responding named mahendra and they are severally speaking in two way like nonsense and makes the mental harassment even we have the recorded copy of the same conversation, though we do not have any kind of the problem from the last 6 and half years but in last 6 months this guys has made the literally torture on the same side, on the contrary we have done the full year payment and this guys are saying that they will not close the complain and also not make the payment refund
smart card no is :[protected]
registered mob no:[protected]
contect me on :[protected]
mail id:[protected]@live.in
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Complaint marked as Resolved Mar 2, 2017

Complaint Status


[Jan 25, 2017] Reliance BigTV customer support has been notified about the posted complaint.
Verified Support
Reliance BigTV Customer Care's response Jan 30, 2017
Dear Customer,

We regret for the inconvenience caused to you.

As checked and verified in our records, we understand that our technician visited at your place and replaced the Adopter hence issue is resolved from our end.

If the issue still persists, we request you to write to us so we will arrange for technician visit.

Regards,

Customer Care
Reliance Digital TV
Complaint comments  2 CommentsShareTweet

Comments

Dear Vishal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Vishal,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications

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    Reliance BigTV
    Customer Care Service
    Customer satisfaction rating
    20%
    Complaints
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    Resolved
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    Reliance BigTV Address
    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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