Reliance Bigtv — dth giving 400 error

Address:147001

Sir, my subscriber id:[protected]Reliance dth big tv) plan: freedom 2499 (All_pay_chan_pack_2yr_ns_without_sun) recharge date:[protected] most of paid channel from dth are giving technical error message, i have recharged for 2 year recently as that mentioned all paid channel free for 2 years. But most of paid channel which were coming at recharge time are now discontinued an email have been sent to [protected]@reliancedigitaltv.com on[protected] for refund my money if these channel are not being enabled. Its been more than 20 days since the channel discontinued and a message started appearing on dth channel mentioned that “we are unable to show some channel due to technical reason….”. Now not even single channel is coming from[protected], and reliance complaint number is also not being attended. Before this issue, an outage of most of channel were there fro approximately 2 months when reliance digital have misguided consumers to change dth partner and then after few days informed that their service (Reliance) would be continued so consumer should not change the dth. This is a clear case of fraudulently binding customer to their product for which they are unable to provide service.in total services are effected badly from october 2017. We have paid in advance so unable to change the service provider. Either service should be ensured to restore or money should be credited back to source (Internet banking was used to recharge) so customer can choose a better service provider.
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