Reliance Bigtv — dth pre booking

Address:

313001

Dear Concerns,

I want to express my grief over the customer abuse by the Reliance Big Tv customer care and company itself. I did my pre booking for Reliance DTH on 17th May online and didn’t receive any confirmation after wards. My account debited with 499 RS but didn’t receive any confirmation from them. I called several times to customer care but they keep disconnecting my call saying that there’s server issue and call back again.

Even though I told them my account debited but none of them intrested in listening to me. I call d three times a day since then but no appropriate answer. They told me to email the query to them but even after that no response. Customer care people are so rude that they straight disconnect the call. Also, they kept telling me that I’ll receive customer ID and installation soon.

It’s been a month not and nothing has happened. I know reliance is known for doing scam and taking people’s money but never expected this. God knows from where they hired illiterate customer care people.

I am looking to get my money back as I am done with them. Beware people don’t fall in this RELIANCE BIG TV DTH trap. I’ve attached screenshot of my debited payment too in case reliance wants some proof.

Hope anyone can help me in this regards.

Thanks
Ajay Chauhadiya