Reliance Bigtv — error 400 showing in tv from 2 weeks

Naresh Saini1990

from Delhi, Delhi

Address:

New Delhi, Delhi, 110055

My reliance independent tv registered from my phone no. [protected], naresh saini is not working from last 2 weeks. It was installed after around an year of booking in december. It has not worked properly for more than two months now facing this error 400 issue.
Complaining them continuously from two weeks neither customer care agents are responding properly nor any technician turned up.
My complaint no. Is 1040688.
Every time i call they ask me to wait and when i ask to talk to senior they directly say no for senior.
Its really pathetic service.

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Reliance BigTV customer support has been notified about the posted complaint.

Feb 12, 2019

Updated by Naresh Saini1990 Dear Sir,

Would like to say that no one please opt for reliance independent tv, its pathetic, have no words to say how bad it is. I have been complaining them regularly from around a month but no technician is visiting and not solving my problem of error 400. I even have mailed to NODAL DEPARTMENT, MR. VINAY KWATRA, RAMESH SHARMA, OM PRAKASH. They are the seniors of this company not even they could solve this problem. Just dropping a short mail solve the query soon. When i said i will go to consumer court, his response was yes you can, we are trying. This type of response is not expected from a senior.
Customer care agent provided me contact no. of technician Mr Sandeep, when i contacted him, he is saying this area is not looked after by him. and agents dont have any updated list, they just ask me to wait for nxt 24 hr-48hrs.
Seriously fed up with the services of independent tv.

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Comments

Ashok N lohia

from Khammam, Telangana

PLEASE CLOSE THE COMPLAINT AS I HAVE BEEN ASSURED FULL REFUND AS DEMANDED BY KE.

REGARDS
ASHOK NATHMAL LOHIA

Paid on 14.12.18
registration number r[protected].
no det top box supplied so far. everytime they assure it will be done shortly.