[Resolved] Reliance Bigtv — fraud and not providing channels.. not answering calls independent tv | |||
Hello sir My independent tv box id : [protected] Contact number : [protected] / [protected] Last 3 days independent has stopped broadcasting zee channels... For the same when i asked customer care they replied it will resume in 2 days and they are not ready registered a complaint even after 5 days... Today i got same reply again that wait for 2-3 days... And before few days star channel were stopped for 15-20 days.. And still not credit any benefits of that... Now same issue in zee channels... And all channels have disturbance issue from 5th may.. I told customer care to register a complain but they refused to register and also take my 34 minutes on call... And now i am trying again and again to call they are not responding.. Please take as action on this asap.. I already paid full amount of one year package... Very frustrated from this independent provider.. Pls take an action asap please please Was this information helpful? | |||
May 9, 2019 Complaint marked as Resolved hello sir
there is the main problem that the company not replying any way ...i called customer care ..they are not registering complaint and told only fixed sentence "wait 12 hours"
i am getting this reply since last 6 days ...the customer care executive told that we will arrange a callback for you within 24 hours but even after 4 days ..no any calls or message from company ..they gave a number to the customers that "Give us missed call on 976406990, we will contact you " i gave so many missed calls but no any response from the company ...
I know you are asking any complaint number or response from company so you can take an action against it...
But actually Customer care executives are not ready to register a complain, , they are not sending any emails, not replying any calls, missed calls and their call center number is also chargeable, 1800 419 1234 ::::::still we called there and hold till 20-40 minutes but the company is not giving response i pay for the year in advance ..now i need help from you please
my contact number 8000732174 / 8849943285
[email protected] Reliance BigTV customer support has been notified about the posted complaint. | |||
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We are sad to hear about the experience you had. You can get this channel along with all your other favourite channels as per your wish with DishTV. kindly share your contact details with us at [protected]@dishtv.in.
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Online Team
DishTV