Reliance Bigtv — i have paid 499 rs. for reliance big tv, but still not received

Address:Etawah, Uttar Pradesh, 206001
Website:[email protected]

Hi,
I have paid 499rs for bigtv set top box connection from last 3monts back (06.03.2018- recp no :[protected], booking id: a12905185, and at the time of booking they mention within 45 days u will get the connection but till now i don't receiv any update but i paid 499rs at the time of booking
Why i am not received any intimation, what process is going on with this order, please let me know.
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I booked a BigTV connection on 10th march 2018 And my Booking ID is 14516164, paid 499 /- as booking charge. As per your policy it should be installed in 30 to 45 days.
But after 75 days you didn't provide any connection even you didn't answer of customer care number.

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