Reliance Bigtv — independent tv new set-top box installation was pending | |||
Dear sir/madam, My customer number: [protected], booked independent tv set-top box on 20th november, excepting that with-in 15-20 days maximum, it has to be installed from the booking date. But unfortunately, there is no response to the same till date. Please look into the matter. Let me know what is the timeline to do the installation of the new setup. Or initiate the refund process if you are unable to process the installation of the set-top box. Attaching the snap of booking id for reference. Thanks. Was this information helpful? | |||
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Reliance BigTV customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We want to extend our sincerest apologies to you for having a negative experience with us. Installation generally takes some days. However, if this timeline has been exceeded in your case, then we're extremely sorry for it. Please understand that this is a rare event and be rest assured that our team is working on this installation. We want to make things right for you and in an attempt to do that we'd require some more details. Kindly share your registered mobile number or customer ID and we'll respond to your query promptly.
Always at your service
Team Independent TV