Reliance Bigtv — installation not done until now

Address:Jalgaon, Maharashtra, 425001
Website:www.reliancedigitaltv.com/home.html

My self vishal from jalgaon, maharashtra. I have prebook my rbig tv connection on 2nd march 2018. After that i got your reply like this,

"congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 12519677 and no of connections 1"

But, upto today installation hasn't done. According to your provide information, you will have installed connection in 30 to 45 days. But today 106th day form booking. Long time waiting yet not installed.

My booking id of rbig tv connection is 12519677. After completing 50 days for booking, i had called to customer care executive, they had told me that, your installation will done in next week. And every time of call they had replied me like this.

Before few days, i got sms that your installation will done on 15 june 2018, but they failed. I'm unable to call customer care because they are very busy.

Please take proper action against these otherwise, i will go consumer forum or cyber crime bureau to raise the complaint.
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My booking ID is 17510087. I booked the connection on 4th April. And I was suppose to get the connection in 45 days but so far nothing has happened.
Kinldy let me know when I will get the connection.

Regards,
My reliance digital set top box booking 3 months but not any response to copni please response and international her but not any response my amount Rs 499 refund my account.

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