Reliance Bigtv — installation of reliance big tv set top box

I booked reliance digital tv's latest offer of getting 1 year free hd channel at the package price of inr 1999/-. According had made a payment of inr 499 on 01st march 2018 against booking number 12506219. The offer was to install the set top box with in 45 days and till date (I. E. 22 may 2018), even after multiple follow-ups there is no confirmation from either reliance digital tv or its channel partner about the installation.

This is utterly unprofessional.

Regards
Parveen
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I have perched in March 18 prebooking at 499 reliance big tv but not installed setop box please install set top box as possible as otherwise you refund my money.your policy TV Connection. Installation will be done between 30 to 45 Days. Booking ID is A12945440 and No of Connections 1

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