Reliance Bigtv — main channels not functioning since almost a month

Prem Menezes

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have placed a complaint almost 20 days back on the above subject but i have not received any reply from reliance and they have not given me a complaint number also. This is just harassment from a big corporate like reliance. Since 1st week of nov many main channels are not being shown and their toll free number is also not functioning.

As i am now not interested in continuing with your service, request you to refund the last recharge amount of rs 800/- submitted on 3rd nov. I also want a reference number for this complaint so that i can escalate the matter to the higher ups.

Kindly acknowledge at the earliest.

My card no[protected]

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Reliance BigTV customer support has been notified about the posted complaint.

Nov 27, 2017

Bablu Pal's response Dear customer channel temporarily unavailable due to technical reasons. Service shall resume shortly, emijt sort aur my problem

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Comments

Pratap2448

from Gorakhpur, Uttar Pradesh

My Big Tv Smart card no.[protected] is suspended last diwali period and I recharge by Rs 380 via Oxigen wallet by a shop keeper but my Big Tv have not any massaige recive and customercare not recive my phone call please solve my problem as soon as possible. My Registered Mob. No. is [protected]

Sukanya Bhattacharya

from Korba, Chhattisgarh

My card number is [protected].services for colors TV vh1, MTV hasn't been resumed yet. Even customer service is unavailable. Respond asap. Stop cheating people.it says service shall resume shortly but all of this is bogus if we have not shifted to any other dth service .

jayachandran ranger

from Perumbavoor, Kerala

Sir
I am jayachandran your customer having smart card No.[protected]
i recharged my connection with Rs.210 for 1 month as per your tariff plan that i have seen through your web site on 30.10.17. Unfortunately my connection stopped working on 23.11.2017. I had to recharge again with Rs.210 /-on 23.11.17. pls redress my grievance.

Bablu Pal

from Hoshiarpur, Punjab

Dear customer channel temporarily unavailable due to technical reasons. Service shall resume shortly. Card no[protected]

Prem Menezes

from Mumbai, Maharashtra

Standard reply from Reliance BUG TV Customer Care. Is any one bothered?

Dear customer channel temporarily unavailable due to technical reasons. Service shall resume shortly, emijt sort aur my problem

Same above reply since Oct 2017 . No escalation being done at Customer Care. I have sent two mails to the MD but to no avail.

Now they have started a new scheme informing 1999/- for a period of 5 yrs free viewing. This is all bogus. They will use this money and we will all be left high & dry and main channels like SET, SAB, etc will still not be telecast. Customers money will be diverted and we will again be running after Customer Care.

Please be careful all Customer of BIG TV.