Reliance Bigtv — need an explanation *non responsive call centres,

Address:	Hyderabad, Andhra Pradesh, 500050
Website:	Reliance big tv

We paid 4575.00 rupees one year subscription las oct 2016 and till feb 2018 it is valid. Channels were stopped disruptly..
Call centres are not responding.. Very irrresponsible
Channels are stopped ; knowing the license being renewed we awaited the channels to be restored which were supposed to happen last week itself..

Wat a foolproof standards are you following...

Despite being restored from today kids channels were stopped.

This is such an useless service we r experiencing right now. No body is responsive..
We need a clear explanation.