Reliance Bigtv — neither dish installed nor any communication till today

Address:

Saharanpur, Uttar Pradesh, 247001

Dear sir/madam,
As per the reliance digital tv offer advertisement on online i booked reliance digital dish tv on 1stmarch 2018 18:54:47. My dth booking id (Smart card no.) is: 12509402 receipt cum inv. No. Dl[protected] and response message comes reliance digital tv end as it will be installed between 30 to 45 days. But 5 months time gone even teh dead line of july-18 has also completed but still no installation response yet received from reliance digital tv end. I tried multiple times by phone to reliance digital tv contacts provided by reliance digital tv and the contact numbers are not using and not responding. So you are requested to give me the tentative date of the installation done at my home i. E. At saharanpur.
Thanks
Ashok kumar sharma
E-mail id [protected]@yahoo.com
Mob. No.[protected]