Reliance Bigtv — new connection not done

Address:

Osmanabad, Maharashtra, 413501

I had booked digital tv connection rbigtv on 20th march 2018 by paying ₹499.00 online and they had promised me installation within 30 to 45 days and there is no response till now. I have tried calling the both customer care number and those numbers are not working now. They are playing with the customers. Everyone who has paid for this offer is still suffering... So please my amount ₹499.00 refund my account.