Reliance Bigtv — no confirmation message on pre booking | |||
I booked two reliance big tv connections on 1st march 2018 at about 11:46 a.m. as per which Rs. 998 was deducted from my bank account. The mobile no. used for booking is [protected]. I regret to say that I have not received any confirmation message from reliance big tv till date. For the last 4 days I have been calling up customer care of reliance big tv but they are completely unable to help me. Most of the times, the call is dropped from their end, or, even if attended, all they say is that the confirmation message will be sent within 24 hours and that the site is too busy to respond. I am really surprised because I have never experienced such a thing before. The amount of 998 has already been deducted and the company does not even confirm. I have called up the customer care innumerable times but every time the response is not satisfactory. I don't understand why they can't confirm booking or receipt of payment. Please help. Was this information helpful? | |||
|
Reliance BigTV customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
i have booked but not installed yet from 1 month of booking. and wait to more 15 days. its very bad
Reply
i have booked a connection from pre booking of reliance big tv, 499 is paid and after successful payment when i get back to reliance website, its shows me error and all the information is blank
:Catch Error :System.ArgumentNullException: Value cannot be null. Parameter name: s at System.IO.StringReader..ctor(String s) at _Default.SecondRequest(String billdeskmsg) in c:inetpubwwwrootPreBookingPaymentResponse.aspx.cs:line 257 "
this is the error, and i did not get any confirmation message from company, how i get this.
is this all fraud,
as i checked over internet there are so many people said that connection not installed even after 3 months of booking.
is there any solution to complaint about this to company
![]()
:Catch Error :System.ArgumentNullException: Value cannot be null. Parameter name: s at System.IO.StringReader..ctor(String s) at _Default.SecondRequest(String billdeskmsg) in c:inetpubwwwrootPreBookingPaymentResponse.aspx.cs:line 257 "
this is the error, and i did not get any confirmation message from company, how i get this.
is this all fraud,
as i checked over internet there are so many people said that connection not installed even after 3 months of booking.
is there any solution to complaint about this to company
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information