Reliance Bigtv — no signal since 2 days

Address:

Dahod, Gujarat, 389151

There is no tv signal reception since 2 days, we have recharged the account couple of days ago.

The message on screen shows there is no signal due to weather conditions but the weather is very clear and it is summer days so no rain etc.

Customer care number is not responding the calls.

We have checked the connection wires etc from any problems of damage but everything seems fine.

The connection was recharged with 3 months of subscription with platinum plans. Such a poor service or no service at all is not acceptable and we have to change the provider at earliest.