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Reliance Bigtv — non availability of channels since last 3 months.

My name is jitin nambiar. My reliance big tv customer id is[protected] and registered mobile number is [protected].

This is with reference to the complaints i have since last few months. I am not getting most of the channels. I have subscribed for malayalam pack for 1 year which will end in june. I am not getting most of the malayalam channels since last few months and now all the star channels. I have been calling customer care since last few days but no one responds properly. When i request to speak to a supervisor, no one is ready to transfer the call saying that no supervisor is available.
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Mar 26, 2018

Complaint Status

Reliance BigTV customer support has been notified about the posted complaint.
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Comments

Last month I have recharged for 2499 for 2 years and now from last week suddenly zee tv and star channel is been discontinued.

Can't raise a complain through customer care number or by app.

Now they are advertising daily with new scheme, I think something is fishy.
It's been a long times that we have reachared fully but from past 2 weeks the channels have been resumed plz make it clear soon

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    Reliance BigTV
    Customer Care Service
    Customer satisfaction rating
    20%
    Complaints
    3265
    Pending
    0
    Resolved
    629
    Reliance BigTV Address
    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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