Reliance Bigtv — non functional tv despite 1yr subscription

pbtaori

from Ahmedabad, Gujarat

Address:	442001
Website:	www.reliancedigitaltv.com

Tv is off with the message of error 400 since last 20 days though the weather is completely fine. We have taken yearly subscription so its absolutely unfair on companys part. We also send a mail on 1st april from the registered email id. Theres no response yet neither are the toll free number working. Either refund the money or start the services.
Invoice number: mh[protected]
Smart card no :[protected]
Relationship no:[protected]

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Reliance BigTV customer support has been notified about the posted complaint.

Apr 29, 2018

Updated by pbtaori Now the set top box has started but its not showing all the channels which were subscribed. The message that keeps popping is all the channels will start in 4 days (since past 5 days. and it was the same in the beginning when suddenly more than half of the channels were gone before the whole set collapsed with no channel at all for almost 25 days.) I again repeat we have paid substantial amount taken 1 yr subscription and neither the customer care numbers working nor any local network providers willing to set in to correct the issue.
Kindly intervene asap as it is already more than a month since the issue has started and not resolved.

May 07, 2018

Updated by pbtaori Sir/ Mam,
This will our final notice to you regarding the non functional reliance big tv connection since more than two months despite of our continuous requests and follow ups. I again state that we have already paid substantial subscription. Now it is showing that signal is poor and more than half the channels are unavailable anyways.There is no response Kindly refund all the amount or start the services immediately.
If not we will have to drag the matter in the court of law.

Invoice number: mh[protected]
Smart card no :[protected]
Relationship no:[protected]
receipt id is MH[protected]

Adv P B Taori