Reliance Bigtv — non receipt of reliance big tv new dth connection

Address:Kannur, Kerala, 670621

On 2nd march 2018 i have paid rs.499 online for new connection, till date they are not contacted to me about my connection through mobile or email, on booking time they assure that the connection will be given within 45 days, but after four months they are not give dth connection, in this context i request you to take necessary steps either give connection as early as possible or refund my advance amount rupees four hundred and ninety nine. Kindly look into the matter and resolve my problem.
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