Reliance Bigtv — recharged still no service is provided & no customer support

Amit kumar Pathal

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411041

Getting error 200 (Unsubscribed channel) for all paid channels except from reliance home channel (This is coming properly) for my smart card no:[protected].
Could you please help in getting my paid channels and even the amount is getting deducted without providing the channels being displayed.
Its not the right approach and has to fixed immediatly and money should be deducted from the day service is provided (But not without the channel service).
Hence no amount should be deducted for my package. Big tv should deducted from the day you provide the subscription for my spaid channels, but not before that.

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Reliance BigTV customer support has been notified about the posted complaint.

Jun 23, 2018

Updated by Amit kumar Pathal I am tried of contacting customer care to resolve my issue... There is no customer care service provided. I am facing issue regularly lots of money is wasted but no solution is provided... Issue faced last 6 months
-you will not able to see all channel for which subscribe d
-there is customer service where u can raise your concern
-at any time service is interrupted
-even if by luck ur call is connected to customer care they will not register any complaints. They will just say mainintence is going on... What the helll from last 6 month ur maintenance is going then y r charging ur customer u should stop dth service and work on maintenance.
Worst worst service... I m frusted.. Dont go it.