Reliance Bigtv — reliance big tv not installed till now

My reliance big tv booking i'd is 14537659 which was booked on 27april 2018. Many times i called to reliance customer care but they only giving false promise like

#is month me connection lag jayega#.

Is this new way to looting public money. Is this new chit fund type scam. Is anil ambani doing fraud with my money. Now i am thinking to drag this fraud company to court
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    Reliance BigTV Address
    6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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