Reliance Bigtv — reliance big tv not working from last week

Address:

Ernakulam, Kerala, 682006

We are facing some problems from last 2 months. The channels gradually decreased and now its not giving any channels from last week. Always writes signal loss. I have a balance of ₹1875 on my subscriober account :[protected]. I had called the customercare several times and they are not even willing to register my complaint saying that they are unable to pull the records from the server to register the same. Feeling so bad without tv at home. Please try to punish these people for their irresponsibility in getting customers informed, if in case they need more time. Not sure whether they are closing their service. But they should keep customers informed.