Reliance Bigtv — reliance bigtv 400 signal lost shows from last one week

Address:

Jhajjar, Haryana, 124507

It has been more than a week that we have raised complaint over phone with the call center for error 400. So far no technician visit happened whereas as they promised to resolve the issue within 24-48 hours. Firstly, their phone lines r busy for 90% of time. After call is connected, politely the complaint is taken fresh again and again as it is for the first time. After n number of calls they still confirm that the request has not been raised so far. I am now recording this. I am so frustrated over this. Really don't understand where to complaint about it. Almost 7 days we don't have a solution when it would happen
Also, there is no acknowledgement to the registered mobile no. They have collected the yearly subscription and now there is no service at all. My registered mobile id is [protected]