Reliance Bigtv — signal lost error 400 no connection shown

Address:

Kannur, Kerala, 670002

I am not getting tv connection since last month and my subscription is till 2020. It is shown that error 400 signal lost. No body from the local customer care is responding. They are asking to change the dish to some other company if not wait unitil it comes. I feel like reliange is fooling its customers by not giving any proper notification or information about this problem. I found that this problem is widespread and is not for a single person. I want my connection back or money i paid to be refunded.