[Resolved]  Reliance Bigtv — since one week, dth service is totally unavailable

Address:Bangalore, Karnataka

We have recharged our reliance big tv dth service (Customer id[protected] for 1year. First 2months service was good.in march many of the channels stopped service, customer care said problem will be resolved soon. But now since one week, dth service
Is totally unavailable, customerr care keeps saying that service will resume tomorrow but only to wait for another tomorrow... Kindly look into the matter and help resolve the issue.
Thank you,
Dr. Mahesh
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Jul 20, 2018
Complaint marked as Resolved 
Right now other than STAR channels most of the channels are available... but every now and then there is interruption in services which needs to be taken care of...
Reliance BigTV customer support has been notified about the posted complaint.
Apr 29, 2018
Updated by Dr.mahesh D R
We are now receiving the service, but many of the channels (which we had subscribed) are still not available...
Thank u
May 06, 2018
Updated by Dr.mahesh D R
Again since 2 days no service at all... None of the channels are available. Since it's summer vacation my daughter is really upset that she can't watch her favorite cartoons during holidays also... Customer care keeps saying they will resume service, but nothing is happening... Reliance is taking money for 1year and provide service for only one month? What type of calculation is that? Really cheating the customers in broad daylight, really Very disappointed.
May 23, 2018
Updated by Dr.mahesh D R
It's nearly a month and no service yet!!! The thing that is surprising me is that it's not in news anywhere other than we people suffering here.. may be Ambani's hv shut all mouth with money they HV cheated on us!!!
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facing same problem
Dr.mahesh D R's [Complaint's author] reply, May 6, 2018
I am really surprised at ignorance shown by such reputed company even after knowing so many customers are facing problem... "Should never go by Brand names" is proven again!!!

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