Reliance Broadband — Complaint

Address:	Nashik, Maharashtra, 422003
Website:	www.rcom.co.in

Hello,

I having lot of trouble working with your broadband service. Every month bloody every month i have issues with my internet where it is down for atleast 2 to 3 days.

Couple of days back i have submitted complaint to you through the live chat. I didn't get the complaint number as the again your broadband got disconnected. This time i didn't even tried calling your stupid call center as its of no use...In exact word useless are filled in there.

Now the worst problem, i am facing with my connection is as belows:

1] internet was goes down in day time from 10:00 am to 6: pm.
2] somehow, i get the connection in the evening which is very very damn slow. It takes more then 5 mins to load google.Com on a webbrowser.
3] the verst and funniest thing is when i try to browse the site http://www.speedtest.net/ it takes 10 min to load the site. After which when i run the speed test it show download speed as 2.05 mbps and upload speed shows 0 mbps.

Please note that while submitting this complaint and i have also copied this complaint to consumercourt.

This is a humble request to fix this problem for once and all.

My account number:[protected]
Account name: chintan kajaria

Thanks,
Chintan kajaria