[Resolved]  Reliance Broadband — Internet not working from 08.04.2017

Address:600053

Our complaint Number[protected]
Customer care executive- Mr.Abbas
Our Id=[protected]

Our internet is not working from 08.04.2017 and have made the complaint
Every Saturday this our internet gets disconnected.
Same thing happened last Saturday too
After repeated complaints no steps from Reliance CC, only after lodging complaint here they had taken the action.
lat time while our connection was not working and after repeated complaints the technician attended the call and said that in the house where they kept the server there was some fluctuation and tripper was off just by switching on the tripper internet was working.

This Saturday too same and our internet is not working

We have a doubt whether they doing it purposefully by just tripping it off

Today when i called the technician he is saying that he has gone some other area not to our area.

Cant they not come and see whats happened 2 days already over but still no one attended the call.

just to see the tripper will they take 2 days time?????/

Kindly do the necessary like you have done us the same before.
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May 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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