Reliance Communications — 10gb data benefit not received as part of cdma to 4g lte upgrade

Address:Surendranagar, Gujarat, 363002
Website:reliancenetconnect.co.in

Reliance started with 4g services on 5th july, 2016 in gujarat. They did not inform me on my registered mobile number [protected]. No sms, no calls.
They were supposed to inform of their launch to all the customers who were being upgraded to 4g.

Also i did not receive the 10gb free data. It was informed at the time o[censored]pgrade that on launch of 4g services the upgraded customers will be given 10gb free data.

Being a loyal customer, i purchased their wipod for rs. 2699/- now i see that they have also increased the data rates of 4g.Initially they had mentioned that 4g rates will remain the same as reliance 3 cdma services plan.

I had upgraded at the time when the sim cards were being sold for rs.25/- now they are offering it for free.

Now what i want is a refund for my wipod device worth rs.2699/- you can take the device back and issue me a refund.

My reliance data card number is [protected].
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