[Resolved]  Reliance Communications — Activation of vas services at will?

Yesterday my account balance showed a balance amount of rs.12.94p at my credit and today at 22.33 hrs i received a sms that dear customer you have been subscribed for full2music pack. You willbe charged rs.5.00 per day. To unsubscribe sms 2694 to 155223 (Tollfree).

I could not understand that why such services are activated at your own?
I already requested i am not interested in any of the vas services.

In past you have been subscribing unauthorisedly and again unsubscribing.

Please credit back my account by the amount so charged.
My mobil no. [protected]
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Aug 18, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
Reliance Communications Customer Care's response
Dear Customer,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications
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