[Resolved] Reliance Communications — after registered complaint for number deactivate. bill cyclical is continuous

Any Meena

from Delhi, Delhi

Address:	Ahmedabad, Gujarat, 380009
Website:	reliance postpaid service

After registered complaint for number deactivate. Bill cyclical is continues

I have lost my cell-phone, i have registered complaint for deactivated number throw toll free number.
Now after 75 days i have normally check my last reliance account then i shocked my pending bill is rs.1192/-
I have again contact on toll free number the they are saying. It`s right bill 1192/-. Your number is not deactivate it`s services stop. My number [protected] is gujarat number & i have leave gujarat.
Reliance execute is saying you have visit on store & pay the bill. Sim was we are issuing sim card.

1- but have no need sim card.
2- when i have log the complaint for deactivate. Then why they are not inform for full information.
3- my mail id also registered then why they are not inform throw mail.
Before lost my phone regularly received mail from reliance.

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Aug 21, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

Reliance Communications Customer Care's response Dear Meena,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications