[Resolved] Reliance Communications — After upgrading into reliance gsm to 4g my 2200 balance is gone.

Rahul8bajpai

from Indore, Madhya Pradesh

Address:

Durg, Chhattisgarh, 490006

Dear sir/ mam,
i have a call from your company that switch to reliance 4g network i have switched my reliance gsm number into reliance 4g network no. [protected] but after a week i have noticed after sim changed in my handset my talktime balance in zero and have recharge before conversion is rs. 2000 topup.

Since both the company is from same origin reliance gsm to reliance 4g how can you eatup whole 2200 talktime balance. It should be noted before conversion from your end that company is very poor now a days and we want your money by giving you a dam 4g sim.

Please look up in the problem.I want my balance back i am a very old member of your company you cant do this to me.Get back my recharge.

R g bajpai

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Jan 19, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2016

Reliance Communications Customer Care's response Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications