[Resolved]  Reliance Communications — Balance deducted without concern.

Address:Allahabad, Uttar Pradesh, 211012

VAS services are activated by the company itself and the balance has been deducted without my concern. I want my refund for the following deductions :
1. BoxOffice Pack - 20/2/2017
2. Re.1 Pack - 21/2/2017

When tried to contact customer care executive, they replied with a No without expalining details of the balance deductions and refunding the required amount.
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May 10, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
Reliance Communications Customer Care's response
Dear Aditya,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Mar 05, 2017
Updated by Aditya Kumawat
No refund yet.
Yesterday I got another message of some other service auto renewal. I want my refund.
You can directly say if you want me to change my network operator.
Complaint comments 

Comments

Dear Aditya Kumawat,

Just you have to make a call to 155223 which is the Specific deactivation portal for deactivate the VAS with simple steps. Just do it and do what ever u want.

Thanks

ANGURAJ
For you kind information, they only deactivate the service.
You can't get the refund of the services which you never activated.

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