[Resolved]  Reliance Communications — Balance reduction of 25 rs

Address:Guntur, Andhra Pradesh, 522002

On 27 feb 2017 i have checked my blance its about 25 rs and when i hav checked on 28 feb its showing me 0 rs
When i hav called on 198 they said that your mobile no is data card call to *355 and when i have called to *355 they said me you have problems with prepaid service and have asked me to call 198
No one is helping me and not refunding my money back

Please help me
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Mar 1, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Feb 23, 2017
vskarthikeyan's response
Pls resolve I'm
Mar 01, 2017
Updated by uk charan
My mobile no is [protected]
Verified Support
Mar 01, 2017
Reliance Communications Customer Care's response
Dear Arun,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications
Complaint comments 

Comments

Yesterday night rs 196 recharge this no [protected] no out going calls for other net work
Reliance Communications Customer Care's response, Mar 2, 2017
Verified Support
Dear Karthikeyan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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