[Resolved]  Reliance Communications — balance related, creating problem every time

Address:

Raipur, Chhattisgarh, 492001

I get message from reliance at my gsm no. [protected], recharge rs 50 & get 65 talk time. But when recharge get only rs. 39. Trying to call customer care no. 198 but nobody response.
That type incident not first time continuously facing such problem, last time regularly they deducted my main balance for net surfing, at that time i had already net plans.