[Resolved]  Reliance Communications — Behaviour of madam of the Reliance Customer Care is very very poor .

Address:Junagadh, Gujarat

Respected sir,
I beg to state that I have call from my mobile phone ( mobile phone
no. :- [protected] ) to mobile phone ( mobile phone no. :- [protected]
) on dated 11.10.2016 at 05:42 PM .
The call duration was 01:45 minutes .
But, the call charge deducted by the Reliance Co. is Rs. 2.625 .
My mobile phone call charge rate is Rs. 0.25 per minutes .
So, as per condition, the call charge may deduct by the Reliance Co. Rs. 0.50 .
But, the Reliance Co. deducted extra Rs. 2.125 .
I have complaint this matter to the Reliance Co. Customer Care on dated 11.10.2016 .
Madam of the Reliance Co. Customer Care called me on dated 12.10.2016 at 12:00PM from phone no. :- [protected] and she talk with me misbehave .
Kindly, take necessary action against madam of the Reliance Co. Customer Care for her misbehave and also take necessary action for refund this deducted extra money Rs. 2.125 by the Reliance Co. as early as possible .
Thanking you .
Regards,
Arup Kumar Barat .
Reliance mobile phone no. :- [protected] .
Was this information helpful?
No (0)
Yes (0)
Nov 24, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Reliance Communications Customer Care's response
Dear Arup,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information