[Resolved] Reliance Communications — Broadband account closing but billing generated.

DrManish Kumar

from Mumbai, Maharashtra

Address:	Indore, Madhya Pradesh, 452001
Website:	www.reliancebroadband.co.in

Hi, this is dr. Manish from indore, m. P. My account. No.[protected]
I have closed my connection & submitted router &wirings to relince executive staff shukla ji on 26 may 2017 & intimated them about closing of my bb connection. I tried many times to call on customer care no. But they never picked up any call, & i also tried call to local office at bcm heights, a. B. Road, indore also no one picks call at their office, very poor customer service. And i had already shifted to new address. After 1 month they again generated bill. Kindly do needful and close my account. Thanks
[protected]
Dr. Manish malviya

Was this information helpful?

No (0)

Yes (0)

Jul 30, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

Reliance Communications Customer Care's response Dear Manish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jun 29, 2017

Reliance Communications Customer Care's response Dear Manish,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications