[Resolved]  Reliance Communications — Calls not getting connected

Address:Chandigarh, Punjab, 134108
Website:N/A

Hi,

I bought a new Reliance communication mobile connection which got activated on 14th Jan 2017. Initially i was able to place calls from this number but from last 3 days i am not able to call any number from this phone.

When i called the customer care they told me that there is some issue and it will be resolved soon. But the issue is still not resolved after 3 days and now the call is even not getting connected to customer care.

Mobile# - [protected]
Cost of new connection paid to the vendor - 200
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Jan 23, 2017
Complaint marked as Resolved 
resolved
Reliance Communications customer support has been notified about the posted complaint.
Jan 18, 2017
Updated by anand.kch
The message which is coming after dailing a number is "This route is busy". Same message from last 3 days.
Verified Support
Jan 19, 2017
Reliance Communications Customer Care's response
Dear Anand,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jan 23, 2017
Reliance Communications Customer Care's response
Dear Anand,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
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