[Resolved]  Reliance Communications — change of plan without informing and then wrong bill of 4g service

Address:	Rajkot, Gujarat, 360006
Website:	www.rcom.com

I was bought reliance communication with plan of 699 unlimited data and calling.

Then they started 4g service and keep calling me for collecting new 4g sim. Then i collected and they offered 10gb 4g free. But when i received the first bill after new sim there was plan change and a bill was generated unbelievable wrong.

Then called reliance customer care and they agreed that they have changed the plan without instruction but i have to pay the bill or move out from rcom.

I was ready to pay my genuine actual bill as per earlier plan but they only are given limited discount.

I keep emailing and calling and visiting the store but no one able to respond.

Now i am getting mail as below

Ref no: reliance. Adv/jungj/43818 date 12 july 2017
To,
Amit raichura
Block no 7 shree nathaji park nr madhapar chowkdi jamnagar road
Rajkot
Rajkot 360006
Caf[protected],
Mdn [protected],
Sir / madam,
Under instruction from and on behalf of rcom having its office at kubera park, a1/b18, near lulla nagar chowk, kondhwa, pune 411 048
1. Rcom is in the business of providing telephone/data card service, and you have availed the services, from rcom signing the caf form hereinafter referred to as “the agreement”. As per the terms and conditions of the agreement, you had undertaken to make prompt payments as and when due for the services rendered by rcom and availed by you from time to time.
2. Rcom further states that as per the running account maintained by rcom total principal amount of rs.1777/- is outstanding against your, caf no:[protected], rcom herein has inform time to time requested you to clear the outstanding amount. But on one or the other pretext, you have avoided paying the said outstanding amount to my client.
3. Rcom states that, in spite of repeated requests, reminders and demands by rcom you have willfully and/or deliberately failed, neglected and refused, with malafide intention, to make payment of the said outstanding dues, in the manner and within the time stipulated as per the business norms and/or agreement and as such committed gross breach/default in due performance and observance of the terms and conditions of the agreement, further to which rcom is left with no other choice but to initiate appropriate legal proceeding against you.
4.in view of and under the circumstances stated hereinbefore, rcom do hereby call upon you to make payment of the said sum of rs. 1777/- only together with all further interests that will accrue due thereon till date of payment by you to me within two (2) days from the date of receipt hereof, or else be present at our office on 15 july, 2017 at kubera park, a1/b18, near lulla nagar chowk, pune 411040 contact person kareem [protected], e-mail:- rcom. [protected]@relianceada.com failing which, rcom shall be compelled and constrained to initiate appropriate legal proceedings against you without any further reference to you as may be advised from time to time and you will be liable for all the claims, costs and consequences resulting there from, which please note.
Yours truly,
Kareem
Please contact on kareem [protected], e-mail:- rcom. [protected]@relianceada.com for further information.
Cheque/dd payments to be made in the name of "rwsl a/c ris".[protected].
Please send cheque /dd on below address. (Cheque should be payable at par / clearance in all branches)
Reliance communications, bldg no b-18, office no-a-1,
Ground floor, kubera park, kondhwa, pune – 411040
By neft/imps/rtgs
Account name reliance webstore limited
Account no. [protected] (Current account)
Bank name standard chartered bank
Ifsc code: scbl0036084
Branch: mg road mumbai
After making the payment, please provide bank name, utr code and transaction ref no.

This is totally mental harrasment, one side reliance team changed the plan without any later or message or mail and when we instruct them then they dont have any answer and start mailing for collection.

The kind of attitude is totally unethical. Its metal harrasment for every body in the market.