Reliance Communications — data issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased a sim of reliance. One of a telecaller called me informed me the details of the plan which i will get by taking that number. It was suppose to be with unlimited calls, messages and 4g data (If my handset supports 4g). After a month only, the 4g data got very slow and it started working as 2g data. I tried to complain about the same to reliance customer care but they never transfer the call to any executive, it always has some emergency issues and because of that they can't forward my call to any executive. I am trying to call the girl who sold me this sim, but she is also not picking up my call. Her number is [protected].

I would also like to tell you that i got another call from [protected] number and he was also offering me the same plan. When i informed him that the detail of plan he explain me is already with me and it's not working and i have recorded his voice and going to make the complain. He said very freely that ma'am please complain.

I hope you will resolve this issue soon and i will get the plan back to my number and it will work normally if not, then please return my money which i paid to them of rs. 1000. I am attaching the receipt for your reference.
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Reliance Communications customer support has been notified about the posted complaint.
Sep 25, 2017
Updated by Sonamkumari312
I filed the complained on 22nd september, no action has been taken till now.

My number has also been disconnected since 22nd september when i filed the complain. Kindly make sure to resolve the issue within this week.

I spread this number to all my clients and now this number is not working, try to understand my situation.

Hope you understand my situation and will resolve the problem soon.

I will really appreciate your quick action on the same.

Regards,

Sonam
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