[Resolved]  Reliance Communications — Deducting amount from my main balance

Address:Kamrup Metropolitan, Assam, 781039

Hi,

Rupak Kishor & my reliance no. is +91-[protected]. I am not using any vas facility service and not near future. But as per balance notification my account balance deducted Rs. 40. And this is not once, this is done regularly. Which is frustrating. Repay back my balance, because this is not for once that has happened.

Please reply as soon as possible.

Regards
Rupak Kishor
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Jan 30, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Reliance Communications Customer Care's response
Dear Rupak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Dec 29, 2016
Reliance Communications Customer Care's response
Dear Rupak,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications
Complaint comments 

Comments

Wrong Charges on Bill
Bill Period[protected] to[protected]
Bill No[protected]
In my bill wrong Charges of Internet are charged Rs. 1136.82 and according to my plan no internet charges are due agst so,
Please Reimburse this amount as soon as possible.
Reliance Communications Customer Care's response, Dec 29, 2016
Verified Support
Dear Kaapil,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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