Reliance Communications — Deduction of JIO WIFI DATA Without our Knowledge

Address:

Kaloor Shenoy road, Kochi

This is to inform that Reliance JIO had been regularly deduction Data to the tune of GB's easily from the recharged accounts without our knowledge on more than 50 occasions and still continuing, this happens when there is change in our recharge pattern, and especially when we are already subscribe and in excess of data and we had queued another recharge, the Jio system some how recognizes this and swipes away valuable data there after from subsequent recharges, mostly we loose close to 10 - 15 GB in these transaction in a gap of 2 month. Once intimated to JIO they inform us through an automated message system, referring that we had ourselves consumed the data unknowingly due to our technical ignorance, however the case is different and this is a game already set in their system. However it is also noticed that after a period of few days or when we had lost around 15 - 20 GB which ever is earlier, we are restored to normal data consuming pattern, and this is when they might be moving on to another victim, this is a small individual loss, but collectively this is a huge loss and can accumulate to thousands and lakhs of data byes, If anyone had similar issue please let us know so we can take this up, this is what i had studied over a period of 1 year on more, watching their system pattern.