[Resolved]  Reliance Communications — Delay in identity verification

Address:500025
Website:reliance

I am suresh from hyderabad. I was using one reliance prepaid connection from last 5 years. 3 weeks before my account is changed to postpaid. It got barred due to the wrong details being submitted by the dealer. After one week i resubmitted correct details regarding verification to the customer care in reliance customer care office in no hyderabad. But from 2 weeks they did not verified my address. Now just because of the negligence of the customer care i am getting suffered from 2 weeks.
So i am requesting you to kindly look into the matter so that my problem can be solved as soon as possible.

Looking for an immediate action.

I am herewith providing you the details required

Suresh

[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
May 15, 2017
Updated by vishnusuresh
I am suresh from Hyderabad .I was using one reliance ([protected])prepaid connection from last 5 years. 3 weeks before my account is changed to postpaid. It got barred due to the wrong details being submitted by the dealer. After one week I resubmitted correct details regarding verification to the customer care in Reliance customer care office in no Hyderabad . But from 2 weeks they did not verified my address. Now just because of the negligence of the customer care I am getting suffered from 2 weeks.
So I am requesting you to kindly look into the matter so that my problem can be solved as soon as possible.

Looking for an immediate action.

I am herewith providing you the details required

suresh

alternate no: [protected]
Verified Support
May 15, 2017
Reliance Communications Customer Care's response
Dear Suresh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
May 24, 2017
Updated by vishnusuresh
Now they are saying that number is terminated. The store is located in boduppal, HYDERABAD. I want my number back what is process plz resolve my issue
May 25, 2017
Updated by vishnusuresh
My problem is not resolved
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information