[Resolved] Reliance Communications — Didn't receive 4g sim from reliance as they promised to send | |||
My name: rakshan, my reliance com number is [protected], alternate contact number is [protected]. Sir i got call from reliance from kolkata saying that as im old and valuable customer and using 4g phone. They are providing new 4g sim through courier which will be sent to my billing address. They said that i will be continuing at same plan and will get free 1gb 4g on same 499rs plan with unlimited local and std calls and sms. They called me regarding this on 21st september 2016 but still i dint receive the sim card from courier. I have asked them to resend me the courier but again i dint receive. They are cheating customers sir. Please help me to receive the sim card as they mentioned at 499plan with 1gb free 4g data with unlimited local & std calls and sms. Was this information helpful? | |||
Nov 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 24, 2016 Reliance Communications Customer Care's response Dear Rakshan, We regret the unpleasant experience and appreciate you for taking time to share the same with us. You are important to us, please accept our sincere apologies if we were not able to meet you expectations. Let us promptly organize this out for you, one of our customer service representative will be in touch with you shortly to address and fix the same on priority. Regards, Reliance Communications | |||
 2 Comments | |||
Comments
Whenever I recharge my phone balance is deducted and unwanted services are activated. On 16 Oct 2016 I recharged my phone with Rs 30 and Rs 20 was deducted. Even on calling customer care balance was not returned.This is very much agonising and harrasing. customer care representatives are not willing to listen anything and say this is company rule
Reliance Communications Customer Care's response, Oct 24, 2016
Verified Support
Dear Prasad,
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I suffering from this service again and again
My number is [protected]
Amount deducted from my account
Pls resolve it
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications