Reliance Communications — disconnecting landline despite advance payment

Landline number[protected] installed at m369 ashiana utsav bhiwadi hardly works and disconnected altogether since 23/08/2018 despite advance payment of rs 500 already credited to your account on26/06/2018. Overlooking this advance payment, bill further raised on 15/08/2018 for rs 236 /-. I don't want such a poor service. Request refund excess payment made by me. Darshan anand rastogi
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