[Resolved]  Reliance Communications — False bill

Address:

Faridabad, Haryana, 121003

A reliance sales executive sold me a plan of rs 299 in february and i purchased this bill for two different numbers. Both were airtel numbers that i got ported to reliance because of this scheme. When i received the first bill for 7-8 days o[censored]sage i thought everything was fine. Then according to their bill cycle i received the first full month bill of more than rs 560 on both the numbers. I called reliance customer care and they told me that i had a plan of rs 499 activated on both the numbers. I was shocked and was told by reliance itself to register a complaint against the reliance salesperson who sold me this plan (Rs 299). I did the same but nothing happened. They told me that from the next month i will be receiving bill according to rs 299 but the current bill can't be changed. At first i refused to pay the excessive bill as i used the service according to the rs 299 plan (3 gb data and unlimited calls) but then reliance discontinued outgoing on both my numbers. Then i finally gave in to the pressure and payed both the bills.
Now the next bill arrived. This time one was of rs 666 and the other was of rs 826. They told me that i had activated some services and half the month was bill according to the rs 499 plan and the other half according to rs 299.
Both the sim cards are used on different mobile devices by different users (Me and my sister). And we are sure that we did not activate any service. Now after wasting a lot of time and energy arguing with these reliance people i am exhausted. They are again saying that from the next month i will receive bills according to rs 299 plan but the current bill can not be changed. Both my sim cards have been suspended now because of not paying these huge bills. Now they keep sending me bills with late fees of rs 100 added to the already false bills.
My sister and i are just college students who cannot afford such bills when we haven't even bought them. We bought rs 299 plans and have already paid a lot of extra money in the first bill. Please help