Reliance Communications — faulty distribution box, connection not working

Address:

Vadodara, Gujarat, 390024

My subscriber id:[protected]
The distribution box outside my house is faulty and has been the cause of disconnection several times. I have complained many times but still they repair the box instead of installing a new one. Right now my connection is not working since 1 week. The distribution box is not receiving any power as there are no lights blinking at the box. I cannot even complain as the helpline number[protected] is unavailable due to emergency. Even the engineer who usually comes for repair is not answering my calls.