[Resolved] Reliance Communications — for services and vas features | |||||
Hi, i am enclosing all the conversation While through email or telecon. Please take necessary action on high priority and need some compensation. Complain regarding services of mobile no.[protected] Sk Sudhanshu kumar Mon 5/8/2017 2:18 am To: Rcomappellateauthority. [protected]@relianceada.com; Call_02-15-25_out_. Wav 4 mb Download 4 mb Call_02-14-43_out_198. Wav 2 mb Download 2 mb Show all 2 attachments (7 mb) save all to onedrive - personal I think you people are offering good service to customer... Sent from my samsung device Sk Sudhanshu kumar Mon 5/8/2017 1:22 am To: Rcomappellateauthority. [protected]@relianceada.com; Evernote Solution required... Sent from my samsung device Sk Sudhanshu kumar Sat 5/6/2017 9:59 pm To: Rcomnodalofficer. [protected]@relianceada.com; You forwarded this message on 5/8/2017 2:18 am Dear sir/madam, I think i am foolish customer of reliance communication that still using services after faced so many problems. I had sent an email to customer care on may 2nd and till the time they are not responding or comunicating for the particular case. I have just informed you that what actually happend/facing now. Please provide clarification on this. Thanks Sudhanshu [protected] Sk Sudhanshu kumar Sat 5/6/2017 9:56 pm To: Nodalofficer. [protected]@aircel.co.in; Dear sir/madam, I think i am foolish customer of reliance communication that still using services after faced so many problems. I had sent an email to customer care on may 2nd and till the time they are not responding or comunicating for the particular case. I have just informed you that what actually happend/facing now. Please provide clarification on this. Thanks Sudhanshu [protected] Sk Sudhanshu kumar Tue 5/2/2017 5:49 pm To: [protected]@relianceada.com; You forwarded this message on 5/6/2017 9:59 pm Dear care, i am paying customer of your reliance 3g services and currently using mobile no.[protected]. I have some complain regarding your vas services/services and your network and the same has initiated to you also time to time but not reaolved yet. I am describing my complain to you and pls go through it. 1. Your network is very weak in some area of mumbai - whether signal is available but mobile get not connected/no. Busy/line busy. 2. Missed call alert - i had activated missed call alert in jan/feb month and still not getting any alert for the same, i have given so many complain to customer care as well as collection exective while they calling for bill payment. And the same will charged on monthly basis. 3. Services/ related to bill payment/ collection team - your collection executive have no any manner to talk with customer, if customer has alrdy told you that pls dnt call me again and again after this you must be stoped but no again done repeated call. Totally irritated thats why i am not paying bill on time. 4. To the final what you people will work on my complain for missed call alert. I had given complain so many times but still not resolved, totally fedup with your services and seems like only paid your bill with shameless services. Requesting you to take further necessory action on said matter with respective time frame. Waiting for your valuable response. Thank you sudhanshu [protected] Was this information helpful? | |||||
Sep 1, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 23, 2017 Reliance Communications Customer Care's response Dear Sudhanshu, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 25, 2017 Reliance Communications Customer Care's response Dear Sudhanshu, We have successfully resolved your complaint. Thank you for your patience and we assure you of the best service in future. Regards, Reliance Communications | |||||
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