[Resolved] Reliance Communications — Forgery

rajiv51900

from Mumbai, Maharashtra

Address:	Kathua, Jammu and Kashmir, 184101
Website:	www.relianceconnect.com

I have recharged my prepaid [protected] with Rs.100 on 7/10/2015, but next day Rs.90 has been deducted as VAS which i have never subscribed. They never take complaint by pretending system is out of order. They are looting the people daily worth crores through bogus VAS services which they activated without confirmation from subscriber. Plz do the needful and refund my money Rajiv Sharma Kathua J&K

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Oct 16, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Oct 09, 2015

Updated by rajiv51900 i think they are arrogant having no business ethics. i must take this issue to TRAI for activating unnecessary services without getting any sms from subscriber.They are befooling TRAI and customers by trickery Flash messages.

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Rajiv,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Oct 09, 2015

Updated by rajiv51900 Sir, i have got a call at 8:49 pm on 9/10/15 from mob.no.[protected] who was posing himself as reliance agent and asking for my bank a/c no, debit card no.and password to refund my Rs.90. which i refused to share.
Plz. clear your stand in this regard.
Rajiv

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Rajiv,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications