[Resolved]  Reliance Communications — fraud using my reliance number [protected]

Address:

Bangalore, Karnataka, 560016

To the concerned,

My name is ashok jerry, i was using this prepaid number [protected] on a reliance zte c321 mobile until 2011, when the battery went dead. It was a cheap phone which was used as a replacement due to emergency. Later i switched to a smart phone and got airtel instead.

I had left this reliance zte mobile in my shelf with the sim in it and i believe that it got lost somewhere during the process of shifting homes between the period of 2012 to 2016. All this while i was under the impression that the phone was in my shelf, until yesterday i was in for a shock, when i received an email from indiamart for an email which was of a chemical company (Not on the record, as i have verified) that was supplying mercury powder and other unknown company that was into selling chemicals and the unknown user was using my name, my email and my old phone number [protected] for their purposes whether legal or illegal.

I do not deal with any chemical companies in whatsoever manner and that is not my line of business. I searched for further information using truecaller and it was found that the reliance number [protected] was in my name and it was using my details, including my facebook profile picture. I also traced the number to another website, which i think may be running illegally. (Refer to my attachment).

I tried calling up reliance customer service on[protected] on my airtel number to have this number disconnected if it was found in my name, but to add to my vows, the customer care number gets disconnecting stating they have some issue at the end. (The voice is in hindi and i am not fluent in hindi).

I looked up the information of the reliance appellate officer mr. Raja muralidharan from the internet and emailed him to this email rcomappellateauthority. [protected]@relianceada.com, [refer to the email dated october 17th 2017, time 2:36am subject "kind attention: fraudulent activity on using my old number [protected]"]. Till now, i haven't received a call or an email from him. However, i got an email from indiamart stating they will have my account deactivated within 24 hours and from truecaller (Refer to the attachment).

I tried calling the reliance customer care, but the number disconnected at the end of the message, similar was the case when i tried calling the appellate authority on [protected]. I was unable to reach him over the telephone to have this prepaid reliance number [protected] disconnected if found running in my name.

I request the concerned authority to have this prepaid reliance number [protected] disconnected with immediate effect and i will not be held or responsible for any claims/loss/fraud/damages arising out due to the misuse of this number as i have done my part in notifying the authorities concerned henceforth.

If anyone would like to discuss the above matter or would like to discuss further, you may email me to [protected]@gmail.com.