Reliance Communications — I am not the customer you need!!! Stop contacting me.

Hello,

I am fed up of receiving someone else bills to my inbox and now a legal notice.
Are you guys insane?? Don't you guys verify your customers properly..

Refer the below response form reliance customer-care for my first complaint on contacting me as customer:
We acknowledge your e-mail dated may 11, 2017 for relationship number[protected] and regret the inconvenience caused.

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Fyi:
Below are the details you intend to send me. But i tell you repeatedly i am not your customer. I never in my life had an reliance connection.

Stop spamming me. Take immediate action in updating your customer information.

Reliance number

This month's charges (Rs.)
0.00
Relationship number
[protected]
Total due amount (Rs.)
929.00
Bill period
27-mar-2017 to 05-may-2017
Payment due date
24-may-17

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Fyi legal notice:

Sir,
M/s. Reliance communications ltd, 5th floor, umiya suntech 7b & 7c, sadarmangala indl. Estate off itpl, whitefield road, bangalore - 560 048. (Hereinafter referred to as “ our client”) have instructed us to issue the following notice:

Our client is engaged in the business of providing telecommunication services to its subscribers. You had approached our client for availing the services provided by our client and on the basis of the information furnished by you and on execution of the requisite documents containing the terms and conditions, our client had issued you the mobile phone service by issuing a reliance rim bearing no.[protected] with corresponding account no.[protected]

One of the important conditions specified by our client for providing the service was the payment of the bills raised by our client by the indicated date in the statement of account/bill in respect of the services availed by you. That towards the value of the services received by you from my client, you are liable to pay a sum of rs.689/- to our client. However, having availed the services, you have not paid the said amount to our client and thus the said amounts continue to remain due and outstanding from you to our client. Our client has provided the rim services to you on the assurances given by you that the bills would be promptly paid by you in respect of the services availed and that on the basis of such representation our client was induced into providing the mobile phone services, in respect of which the bills have been raised by our client.

That your action of availing the services by misrepresentation and the fact that you have not paid the amounts due despite the various demands made by our client clearly discloses an intent on your part at the inception to defraud our client.

That your action of availing the services provided by our client on inducement by misrepresentation and your further action of non-payment of the said charges / dues payable to our client amounts to an offence of criminal breach of trust under sections 415-e and 417 of indian penal code.

Please take notice that if you do not pay the said sum of rs.689/ - to my client within three (3) days from the receipt of this notice, our client would be constrained to initiate appropriate legal proceedings, both civil and criminal against you by holding you responsible for the costs and consequences thereof.

We would appreciate an early closure of this account as soon as you receive this mail.

We request you to kindly make the payment immediately on receipt of this mail either through direct or nearest reliance store to avoid legal action.

You may contact,

A) if you are making cash, card and cheque payment please visit nearest reliance store and collect the online receipt.

B) you can send a cheque payment in the name of "rwsl ac:*"to the below mentioned address
Address: billing team, 5th floor, umiya suntech 7b & 7c, sadarmangala indl. Estate off itpl, whitefield road, bangalore - 560 048.

C) for online bill pay. Click here and make the payment without having to register.

D) in case you have any queries/clarifications, please email to reliance. [protected]@gmail.com

Login into the below mentioned url to know the address of nearest reliance
Mobile store.

http://www.rcom.co.in/rcom/StoreLocator/storelocator_rw.jsp

We would appreciate your patience and co-operation in this regard.

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I repeat i am not your customer

Thank you